Rakshith S. Ponnathpur
Dvara Analysis
Risha Ramachandran
Dvara Analysis


Gig platforms have grow to be ubiquitous in city India in recent times. In line with NITI Aayog, India at the moment has about 7.7 million gig (platform) employees, a quantity that it expects will attain 24 million by 2030. Whilst gig economic system blooms, there are rising protests by gig employees about their working circumstances, low pay, and lack of primary social safety, prompting lecturers from numerous disciplines to carefully examine the gig (platform) economic system. Nevertheless, one hole on this quickly increasing subject of literature is relating to their monetary lives. Our examine goals to fill this hole by documenting the character of platform work and the way it’s shaping the (monetary) lives of platform employees and their households. By means of a combined strategies strategy that included focus group discussions, private interviews, baseline surveys, and monetary diaries, we collect insights from about 35 platform employees working with greater than eight platforms in Bangalore – and coming from totally different age teams, genders, domicile statuses, platform segments ­­– about their expertise(s) working with platforms, their earnings, bills, cashflows, financial savings, borrowings, pension, insurance coverage, time-use, previous work, future work, monetary targets, and many others. 

We discover that as platforms have established themselves and grown to grow to be monopsonies within the labour market, platform employees’ expertise with platform work has worsened, earnings lowered, advantages discontinued, whereas extra prices and dangers have shifted on their shoulders. Staff discover it difficult to maintain such prices and preserve their family funds and subsequently resort to taking loans far more ceaselessly than they put aside any financial savings. Platforms, by advantage of being monopsonist, even have the facility to design the cost construction in a means that compels employees to remain accessible and search work for lengthy hours. That is carried out primarily via incentives that kind a considerable a part of earnings and are conditional on the depth of employees’ engagement with platforms. However employees aren’t assured to earn incentives regardless of placing in all the trouble from their finish, thus making their incomes unstable. An ever-expanding pool of platform employees and fluctuating buyer demand drive them to always keep hyper-vigilant and compete for jobs with fellow employees, including additional to their bodily and psychological stress and exacerbating their day-to-day earnings volatility. Many think about platform work as unsustainable in the long term and have set targets for his or her future outdoors the platform economic system, with most of them preferring some or the opposite type of self-employment. However they discover it tough to work actively in direction of reaching these targets, given the day-to-day challenges of their work and cash administration. Regardless of the various challenges confronted in and complaints about platform work, employees proceed – and aspiring employees are flocking – to work within the platform economic system in the meanwhile as a result of there’s a lack of other employment avenues at the moment within the Indian labour market that may assure them comparable earnings for his or her stage of training and expertise.

For extra detailed insights on the lives and funds of gig employees, learn the government abstract and full report.

Cite this report


Ponnathpur, R., & Ramachandran, R. (2023). The monetary lives of platform employees: A diaries examine in Bengaluru, India. Retrieved from Dvara Analysis.


Ponnathpur, Rakshith and Risha Ramachandran. “The monetary lives of platform employees: A diaries examine in Bengaluru, India.” 2023. Dvara Analysis.


Ponnathpur, Rakshith, and Risha Ramachandran. 2023. “The monetary lives of platform employees: A diaries examine in Bengaluru, India.” Dvara Analysis.

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