How To File Grievance Towards Mutual Fund Firm? How do I complain to SEBI towards mutual funds? Allow us to attempt to discover solutions to those questions on this put up.

File Complaint Against Mutual Fund Company

Many people are these days investing in Mutual Funds. Throughout this funding journey, you could clearly in a technique or one other method can face some points with Mutual Fund Corporations. In such a state of affairs, easy methods to file a grievance towards a mutual fund firm?

After I checked the web sites of few AMCs, I discovered that they haven’t defined correctly easy methods to elevate or file complaints towards mutual fund firms in a correct method. Therefore, thought to put in writing this easy course of on this put up.

How To File Grievance Towards Mutual Fund Firm?

As a substitute of bothering about which AMC supplied the clear means of complaining, allow us to perceive the method of easy methods to file a grievance towards a mutual fund firm in India.

Step 1 – Grievance throughout the Mutual Fund Firm

Step one is to boost a grievance throughout the mutual fund firm as all of those AMCs have some inner grievance system. First, you must method the Mutual Fund / Investor Service Centre of the Mutual Fund.

If the grievance stays unresolved, the investor could write to the designated Investor Relations Officer of
the mutual fund. The title of the Investor Relations Officer/contact individual is usually talked about within the Scheme Info Doc (SID) of the mutual fund scheme, and in addition on the web site of the involved mutual fund, whom one could method/write to in case of any question, complaints or grievance.

Step 2 – Strategy the SEBI’s SCORES

In case your challenge is just not resolved throughout the mutual fund firm, then the following step is to boost a difficulty on-line with SEBI utilizing SEBI’s SCORES platform.

SCORES is a web-based platform designed to assist traders lodge complaints, towards listed firms and SEBI-registered intermediaries. It’s a centralized database to boost your grievance. You’ll be able to view the standing on-line. You need to register to boost a grievance on the SCORES platform.

On profitable submission of a grievance, a system-generated distinctive registration quantity will likely be displayed on the display which can be famous for future correspondence. An e-mail acknowledging the grievance with a grievance registration quantity may also be despatched to the e-mail ID entered within the grievance registration kind. You need to present particulars like your title, PAN quantity, Deal with, cell quantity, and e-mail ID.

To facilitate replies to numerous queries of most people on issues referring to the securities market, SEBI has toll toll-free helpline service numbers 1800 266 7575 or 1800 22 7575 (Between 9 AM to six PM throughout working days).

This toll-free helpline service is out there to traders from throughout India and is in 8 languages – English, Hindi, Marathi, Gujarati, Tamil, Bengali, Telugu and Kannada.

Step 3 – On-line Decision of Disputes via Conciliation / Arbitration (Good ODR)

In case your challenge is just not resolved by Mutual Fund Firm and you aren’t happy with SEBI’s SCORES decision, then you’ve another degree to complain. It’s Good ODR. This facility was launched just lately.

Confer with the entire particulars on this regard on this SEBI Notification dated thirty first July 2023.

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